Refund Policy
Last updated: January 26, 2026
Your satisfaction is our priority. Learn about our refund process.
Eligible for Refunds
Defective Products
Items received damaged or defective
Wrong Items
Products don't match your order
Missing Items
Items missing from shipment
Non-Refundable
- Used or opened products (unless defective)
- Custom or special-order items
- Perishable goods past expiration
- Items damaged due to misuse
- Orders cancelled after shipment
Refund Process
1
Submit Request
File refund request with documentation
2
Review
We review within 2-3 business days
3
Processing
Refund processed within 5-7 days
Timeline
7
Days to Report
After receiving order
2-3
Days Review
Request processing time
5-7
Days Processing
Refund completion
Return Shipping
Defective/Incorrect Items
We provide prepaid return label at no cost
Other Returns
Return shipping costs are buyer's responsibility
Refund Support
dental@health.com
Phone
+91 85474 70675
Hours
Monday-Friday, 10 AM - 5 PM